Legal

Terms of Service

Effective November 3, 2026. If you have questions, email [email protected].

1) Agreement to Terms

These Terms of Service (the “Terms”) govern your access to and use of Nobi’s websites, products, and services (collectively, the “Service”). By accessing or using the Service, you agree to be bound by these Terms. If you are entering into these Terms on behalf of a company, you represent that you have authority to bind that company; “you” refers to that entity.

The Service is provided by Locusive, Inc. d/b/a Nobi (“Nobi,” “we,” “us,” or “our”). The Privacy Policy describes how we handle personal data and is incorporated into these Terms.

These Terms cover everyone who uses the Service: a business that subscribes to Nobi’s products, a person who shops on Shop Nobi, and anyone who points software or an AI agent at either. Where a section applies to only one of them, it says so.

The Service includes Shop Nobi, our free shopping search at nobi.ai/shop. Shop Nobi needs no account, and these Terms apply to it in full. Section 25 adds the terms that apply to Shop Nobi in particular.

2) Eligibility & Accounts

You must be at least 18 years old to use the Service. You may create an account through our self-service sign-up process using Google authentication. You are responsible for maintaining the confidentiality of your account credentials and for all activities under your account. You agree to promptly notify us of any unauthorized use.

Shop Nobi has no accounts, and it may be used by anyone at least 13 years old. Shop Nobi is not directed at children under 13, and we do not knowingly collect personal data from them. If you believe a child under 13 has given us personal data, email [email protected] and we will delete it.

3) License & Acceptable Use

Subject to these Terms, Nobi grants you a limited, non-exclusive, non-transferable, revocable license to access and use the Service during your subscription term, and to use Shop Nobi while these Terms allow it. We reserve every right we do not grant you here.

You agree not to:

  • Reverse engineer, decompile, or attempt to extract source code or models;
  • Use the Service to infringe, violate, or misappropriate any third-party rights;
  • Upload malicious code or circumvent security features;
  • Use the Service to develop competing products or benchmark without our consent;
  • Process Prohibited Content (e.g., illegal content) or violate applicable law;
  • Interfere with, disable, overburden or impair the Service, or anyone else’s use of it, including the stores and shoppers it serves;
  • Give us false, misleading or deceptive information, or impersonate another person, business or agent;
  • Reach the Service by automated means, an AI agent included, except as Section 4 allows;
  • Remove, obscure or change any notice of ownership, disclosure or attribution we show.

4) AI Agents & Automated Access

An “agent” is software that acts for a person or a business with little or no supervision, including an AI assistant that calls one of our connectors or reads our pages on someone’s behalf.

You may point an agent at Shop Nobi through a connection we publish for that purpose, such as the Shop Nobi connector, to answer a shopper’s request while they are shopping. Any other automated access to the Service needs our prior written permission.

An agent must:

  • Identify itself in every request, naming itself in the request’s user agent string;
  • Not hide that it is an agent, imitate a person, or solve or work around our robot check or any other measure meant to tell people from software;
  • Answer truthfully when asked whether it is a person;
  • Stay inside the rate limits and other controls we set, and stop when we ask it to stop;
  • Use what it receives only to answer the request it was given, within the limits in Section 25 on what may not be built from Shop Nobi’s results.

If you run, deploy or instruct an agent, everything it does under these Terms counts as something you did yourself, and you are responsible for it.

5) Customer Content & Data

You retain all rights to content and data you submit to the Service (“Customer Content”). You grant Nobi a worldwide, non-exclusive, royalty-free license to host, process, transmit, and display Customer Content solely to provide and improve the Service and as otherwise permitted by our Privacy Policy or by you in writing.

You represent and warrant that you have all necessary rights in Customer Content and that your use of the Service and Customer Content does not violate law or third-party rights.

If you use the addVisitorContext() programmatic API to supply context about your site visitors, you represent and warrant that you have obtained any consent required under applicable law to collect and share that visitor data with Nobi, and that your own privacy policy adequately discloses this use of visitor data.

6) Usage Data & Model Training

We record how the Service is used: the searches and messages sent to it, the products and pages shown and clicked, the requests agents make, device and connection details, and events describing what happened (“Usage Data”). Our Privacy Policy explains what we collect and how we handle personal data.

Usage Data is ours. We may use it, and anything we derive from it, without limit and without payment to you, to run, secure, measure and improve the Service, and to develop, train, fine-tune, evaluate and benchmark machine learning and artificial intelligence models, systems and datasets, including the models behind our search, our ranking, our recommendations and the content we write. This covers everything we collect through Shop Nobi, including the searches shoppers type, the messages they send, the results they are shown and the links they follow.

Customer Content is different: Section 5 governs it, and we use it to provide and improve the Service as that section describes. We may also use information about use of the Service that is aggregated or de-identified, and that does not identify you, a shopper or a store, for any purpose.

7) Fees, Renewals, Trials & Taxes

If you purchase a subscription, you agree to pay the fees described at checkout or in an Order. Unless stated otherwise, fees are non-refundable and do not include taxes, which you are responsible for paying. Paid plans may include a 30-day free trial period. At the end of a trial, your subscription will automatically convert to a paid subscription unless cancelled before the trial ends. Nobi may also offer limited preview access to the Service for evaluation purposes; such access may be subject to usage limits and may be modified or discontinued at any time.

A subscription renews by itself at the end of each billing period, for another period of the same length and at the price then in effect, unless you cancel it before that period ends. You may cancel at any time in your dashboard, under Settings and then Billing. Cancelling stops the next renewal; it does not refund the period you are already in. We may change the price for a renewal by telling you at least 30 days beforehand, and the new price takes effect at that renewal.

8) Confidentiality

“Confidential Information” means non-public information disclosed by one party (“Discloser”) to the other (“Recipient”), designated as confidential or that should reasonably be understood as confidential. Recipient will use Confidential Information only to exercise rights and perform obligations under these Terms, and protect it with reasonable care.

9) Intellectual Property

Nobi and its licensors own all right, title, and interest in and to the Service, including software, models, algorithms, documentation, and logos. This includes Shop Nobi’s pages, results, rankings and written content, and the way they are put together. Except for the limited license above, no rights are granted to you by implication or otherwise.

10) Our Name & Marks

“Nobi”, “Shop Nobi”, our logos and our other brand features belong to us. You may say truthfully that your product connects to Shop Nobi. You may not use our name, logos or brand features in your product’s name, your domain name or your marketing in a way that suggests we built, endorse, sponsor or are affiliated with what you offer, and you may not present Shop Nobi’s results as your own work. If we ask you to stop, you agree to stop.

11) Feedback

You may provide suggestions or ideas about the Service (“Feedback”). You grant Nobi a perpetual, irrevocable, royalty-free license to use the Feedback without restriction or compensation.

12) Third-Party Services

The Service may interoperate with third-party products or services (e.g., commerce platforms, analytics, model providers). Your use of third-party services is governed by their terms, not ours.

The Service includes an optional remarketing feature that, when enabled by you, fires query events to third-party advertising pixels (such as Facebook/Meta Pixel or Google Tag Manager) that you have installed on your site. By enabling this feature, you acknowledge that queries entered by your site visitors will be shared with these third-party platforms through your existing pixel installations. You are responsible for ensuring that your privacy policy and cookie consent mechanisms adequately disclose this use of visitor data for retargeting purposes.

13) Term, Termination & Enforcement

These Terms remain in effect while you use the Service. Either party may terminate for material breach if the breach is not cured within 30 days of written notice. Upon termination, your right to access the Service ends. Sections that by their nature should survive (e.g., confidentiality, IP, usage data, disclaimers, limitations) will survive.

We may limit, slow, suspend or block your access to the Service, in whole or in part and with or without notice, if we believe you are breaking these Terms, putting the Service or anyone who uses it at risk, or reaching it in a way we have not permitted. Because Shop Nobi needs no account, this includes blocking a request, a client, an agent, an address or a network. We may investigate what happened and keep a record of it.

You agree that money damages alone would not repair a breach of Section 4 (AI Agents & Automated Access), Section 10 (Our Name & Marks) or the limits in Section 25 on Shop Nobi’s results, and that we may ask a court for an injunction or other equitable relief for such a breach without posting a bond.

If you believe material on our site infringes your copyright, email [email protected] with: the work you say was copied; the address of the material on our site; how to reach you; a statement that you believe in good faith the use is not authorized by the owner or the law; a statement that the information in your notice is accurate and that you are the owner or are authorized to act for the owner; and your signature.

We will look into every complete notice and remove or disable material where the law requires it. We may pass your notice to whoever supplied the material. If you believe your material was removed by mistake, write to the same address and tell us why.

15) Disclaimers

THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE.” TO THE MAXIMUM EXTENT PERMITTED BY LAW, Nobi DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, AND ANY WARRANTIES ARISING OUT OF COURSE OF DEALING OR USAGE.

16) Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, NEITHER PARTY WILL BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, COVER, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUE, DATA, OR GOODWILL. Nobi’S TOTAL LIABILITY FOR ALL CLAIMS IN THE AGGREGATE WILL NOT EXCEED THE AMOUNTS PAID BY YOU TO Nobi FOR THE SERVICE IN THE 12 MONTHS IMMEDIATELY PRECEDING THE CLAIM.

17) Indemnification

You will defend, indemnify, and hold harmless Nobi from and against any claims, damages, liabilities, and expenses arising from your use of the Service, Customer Content, or violation of these Terms, including anything done by an agent you run, deploy or instruct.

18) Export Controls & Sanctions

You represent that you are not located in, and are not a national or resident of, a country or territory under a United States embargo, and that you are not on any United States government list of restricted or denied parties. You agree not to use or export the Service in breach of United States export control or sanctions law.

19) Governing Law; Disputes

These Terms are governed by the laws of the State of Delaware, without regard to its conflicts of law rules. The exclusive jurisdiction and venue for any action relating to these Terms or the Service will be the state and federal courts located in Wilmington, Delaware. EACH PARTY WAIVES ANY RIGHT TO A JURY TRIAL.

Each party may bring a claim only in its own name, and not as a plaintiff or class member in any class, collective, consolidated or representative action. Any claim relating to these Terms or the Service must be brought within one year after it arose, to the extent the law allows a limit of that length.

20) Changes to the Service or Terms

We may update the Service and these Terms from time to time. If changes are material, we will provide reasonable notice (e.g., by posting to our site). Continued use after the effective date constitutes acceptance of the updated Terms.

21) Notices

We may give you notice by email to the address on your account, by a message inside the Service, or by posting on our site. Because Shop Nobi has no accounts, posting on our site is how we give notice about it. You give us notice by email to [email protected].

22) Customer References

While you are a paying customer, we may use your name and logo to say that you use Nobi, on our site and in our materials. Email [email protected] to ask us to stop, and we will stop within a reasonable time.

23) Events Outside Our Control

Neither party is liable for a delay or failure caused by something outside its reasonable control, such as a natural disaster, war, civil unrest, labour action, epidemic, act of government, or the failure of the internet, a utility or a third-party service the Service depends on. This does not excuse your obligation to pay.

24) Miscellaneous

You may not assign these Terms without our prior written consent; we may assign to an affiliate or in connection with a merger, acquisition, or sale of assets. If any provision is unenforceable, it will be modified to enforceable scope; the remainder stays in effect. These Terms (and any Order) are the entire agreement between the parties regarding the Service and supersede any prior or contemporaneous agreements.

25) Shop Nobi

Shop Nobi, at nobi.ai/shop, is a free search engine that helps shoppers find products from independent online stores. You do not need an account to use Shop Nobi. Every section above applies to it; this section adds what is specific to it.

Shop Nobi may be used by people who are at least 13 years old. The 18-year requirement in Section 2 applies to accounts for Nobi’s business products.

Purchases happen at the store

Nobi does not sell, ship or deliver products, and does not handle payments, returns, refunds or customer service for them. When you follow a link to a store, you leave our site. Any purchase you make is between you and that store, under the store’s own terms and privacy policy. Nobi is not responsible for the stores, their products or your purchases from them.

Product information

Product names, prices, availability, pictures and other details come from the stores. They may be wrong or out of date. The store’s own page is the final word on what it sells and at what price.

Content written with AI

Shop Nobi uses AI to write answers, page text, guides, and questions and answers. This content may contain mistakes. It is general information, not professional advice of any kind. Check important details with the store or a qualified professional before you rely on them.

How results are chosen

Some stores have business relationships with Nobi, such as using Nobi’s paid products, and those relationships can affect which products appear and in what order. Nobi may also earn a commission when a shopper buys after following a link.

Links to stores

Links from Shop Nobi to a store carry tags that tell the store the visit came from Shop Nobi.

What we do with what we collect

Section 6 applies to Shop Nobi in full: the searches you type, the messages you send, the results we show you and the links you follow are Usage Data, and we use them to run and improve Shop Nobi and to train and evaluate our own models. The Privacy Policy explains what we collect and the choices you have.

Acceptable use

You may use Shop Nobi for your own shopping. You may also point an AI assistant or agent at Shop Nobi through a connection we publish for that purpose, such as the Shop Nobi connector, to answer a shopper’s request while they are shopping, on the conditions in Section 4. Any other kind of access needs our prior written permission.

You agree not to:

  • Scrape, crawl, copy or extract Shop Nobi’s results or pages, whether by hand at scale, with automated tools, or with an AI agent;
  • Send automated queries, or use bots, scripts, crawlers or similar tools with Shop Nobi, except through a connection we publish for that purpose and within the limits we set for it;
  • Bypass or interfere with our robot check, our rate limits, our robots.txt file or any other security or access control feature;
  • Remove, replace or redirect the tags on links from Shop Nobi to a store;
  • Resell, republish, redistribute or make commercial use of Shop Nobi’s results.

What you may not build from Shop Nobi’s results

Shop Nobi’s results, pages, rankings, written content and the way they are put together belong to Nobi. You receive them to help a shopper decide what to buy, in the moment they ask. Showing them to the shopper who asked is what Shop Nobi is for. Keeping them, or feeding them into something else, is not. You agree not to:

  • Store, cache, index or otherwise keep Shop Nobi’s results beyond what is needed to answer the request they came from;
  • Build or add to a database, catalog, product feed, index or any other collection of data from Shop Nobi’s results;
  • Use Shop Nobi’s results as material for another product, including to fill, power or improve a search engine, a shopping site or app, a price or product comparison service, a recommendation service, or an assistant’s or agent’s own index or knowledge base, whether or not it competes with Nobi;
  • Train, fine-tune, evaluate, benchmark or otherwise develop any machine learning or artificial intelligence model, system or dataset using Shop Nobi’s results, or add them to a training, evaluation or retrieval corpus;
  • Carry out text or data mining on Shop Nobi, including for research. Nobi reserves its rights under Article 4(3) of Directive (EU) 2019/790 and any equivalent law.

These restrictions bind anyone acting for you, including an AI agent you run or instruct, and they continue to apply after you stop using Shop Nobi. If you want to use Shop Nobi’s results in any of these ways, write to us at [email protected].

Disclaimers and limits

Section 15 (Disclaimers) and Section 16 (Limitation of Liability) apply to Shop Nobi in the same way they apply to the rest of the Service. Shop Nobi is provided “as is” and “as available.” For Shop Nobi, our total liability to you will not exceed one hundred US dollars (US$100).

Contact: [email protected]